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This Privacy Statement sets out the Propertyshop.com.au Pty
Ltd policy with respect to the
way in which we obtain, use and disclose information about you, including
through our website at www.propertyshop.com.au. Propertyshop.com.au Pty
Ltd adopts and is
bound by the National Privacy Principles set out in Schedule 3 of the
Privacy Amendment (Private Sector) Act 2000 (“the Act”).
We understand and appreciate that you are concerned about privacy,
particularly in relation to the use and disclosure of Personal
Information. We are committed to providing a high level of privacy in
relation to all Personal Information that is collected by us.
By communicating with us or by continuing to request our services, you
consent to the practices described in this Statement. You can also consent
by visiting our website and participating in an on-line inquiry.
collection of your personal information
For the purposes of this Statement “Personal Information”, is information
from which your identity is apparent or can be reasonably ascertained.
The types of information generally collected by Propertyshop.com.au Pty
Ltd include your
name, address, mobile and telephone numbers, facsimile number and e-mail
address. Personal Information may be collected as follows:
• When you make a general or specific telephone enquiry
• When you engage us or discuss engaging us to provide services or advice
to you
• When you negotiate with us in respect of purchasing or renting a
property
• When you provide your details to us at an “open for inspection” property
or an auction
• When you provide to us or we collect your business card
• When you visit our website and complete an on line enquiry or send an
email message to us
• Any other collection of or incidental or directly or indirectly related
to the services we may be able to provide to you.
Through our website, we can only obtain such information if you send an
e-mail message and complete an on-line inquiry.
When you look at our website, we may make a record of your visit. The
following information may be logged for statistical purposes: -
• Your Internet protocol (IP) address;
• The date and time of your visit to the site;
• The pages you have accessed and documents downloaded; and
• The type of browser you were using.
Any such statistical analysis does not identify you.
use & disclosure of personal information
Any Personal Information that we collect will be used and disclosed by us
so that we can provide you with the services that you have requested or
otherwise to enable us to carry out our functions as professional real
estate agents, including at any time selling our real estate business.
You specifically authorise that the following disclosures of your Personal
Information may be made by us:
• Disclosures of or incidental to promotion and marketing to you of our
services and/or seeking potential clients
• Disclosures to media organisations, on the internet, to potential buyers
or to existing or potential clients, to property inspection consultants,
to body corporates, to government and statutory bodies and financial
institutions including our related financial services company
• Disclosures to third party consultants who may from time to time manage
our database or computer system
• Disclosures to potential tenants, to tradespeople and to other sources
of or incidental to acting for a landlord
• Disclosures to the landlord, referees, other agents and third party
operators of tenancy reference databases particularly where a tenant has
failed to comply with any contractual obligations specified in the
relevant tenancy agreement and to other sources necessary to identify and
evaluate a potential tenant
• Disclosures as required by law or as permitted by the Act
• Any other disclosure of or incidental to our carrying out our functions
as professional real estate agents including at any stage negotiating a
sale of our business.
You acknowledge, where we reasonably determine it to be appropriate, we
may add such of your Personal Information including your name, address,
mobile and telephone numbers, facsimile number and e-mail address to our
database or any of our related companies’ databases. The databases will be
used for ongoing marketing and sales related purposes or to advise you of
the other services we can offer. If we elect to retain such Personal
Information, you have our commitment to your privacy.
The type of marketing and sales activities that we undertake includes
forwarding material to you so that you are kept updated in relation to
various property related issues or other services we can offer you
including financial services. If at any time you do not wish to continue
receiving this information, we provide an “opt-out” procedure in each
communication to you.
We do not and will not rent, sell or otherwise disclose your Personal
Information to any other company or organization, without your prior
consent where that consent is required by law. You do, however, consent to
our use and disclosure of your Personal Information of or incidental to a
sale of our business to a third party or where we outsource duties,
including database management to an external service provider for purposes
of rendering the required services.
You acknowledge our use and disclosure of Personal Information collected
prior to 21 December 2001 is only subject to some parts of the Act and we
may separately quarantine this category of Personal Information.
When emailing Personal Information to us, or completing an on-line
inquiry, please be aware that there are risks involved in transmitting
such information across the Internet. Our website contains links to other
websites. We have no control over and take no responsibility for the
privacy practices employed at other websites.
We have secured our website using industry standard technology. However,
we cannot provide any guarantee with respect to the security of your
Personal Information and we will not be liable for any breach of security
or unintended loss or disclosure of information due to the website being
linked to the Internet.
opt-out / amend procedure
In each e-mail or marketing newsletter that you receive from us, we will
endeavour to attach simple instructions on how you can immediately
unsubscribe from our mailing list. In any event, you can opt out from
receiving promotional material by e-mailing our Privacy Officer and asking
to be removed from the mailing list. Alternatively, you can fax or mail a
request asking for deletion. Our contact details are set out below. There
is no fee due to us for any such deletion.
access to you personal information
Peter Cincotta is our Privacy Officer and he will ensure that your Personal
Information is accurate, complete and up-to-date.
If you wish to view the Personal Information we hold about you, please
send your request by e-mail to him or by mail or fax to the contact
details at the end of this Statement. A fee may apply for such access. If
we deny your request for access, we will let you know why.
If you wish to amend that information because it is out of date or
incorrect, or if you wish your Personal Information to be deleted from our
database, please contact our Privacy Officer.
You should also contact our Privacy Officer if any of your personal
details change and we will use all reasonable endeavours to ensure the
information is up-to-date.
security
Propertyshop.com.au Pty Ltd uses all reasonable endeavours to secure any Personal
Information that we hold about you and to keep this information accurate
and up-to-date. Your Personal Information is stored behind industry
standard firewalls and where applicable, protected by user names and
passwords.
changes to the statement
From time to time we may decide to amend or update this Statement. When
this occurs, we will post any changes on the website. We encourage you to
periodically review this Statement so that you remain informed as to how
Propertyshop.com.au Pty Ltd is protecting your Personal Information.
Propertyshop.com.au Pty Ltd welcomes your questions and comments regarding this
Statement. If you have any suggestions as to how we may improve our
Privacy Statement, or if you are of the view we have not adhered to this
Statement, please let us know.
complaints
If you believe that your privacy has been breached, please contact our
Privacy Officer.
contact details
Propertyshop.com.au Pty Ltd
Licensed Estate Agents
Shop 4, 96 Main Street
MORNINGTON, VIC 33931
Privacy Officer: Mr Peter Cincotta
Telephone No: 03 5973 5100
Facsimile No: 03 86210051
Email:
propertyshop@connexus.net.au
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